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Privacy Policy for Off the Record

Effective Date: May 1, 2025

Join Off the Record LLC (“we,” “us,” or “our”) (doing business as "Off the Record") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, become a member, or interact with our services.

By using our website, signing up for emails, or joining our membership, you agree to the terms of this policy.

1. What We Collect

We collect information you provide directly to us, including:

  • Personal Info: Your name, email address, company, job title, and billing information.

  • Content & Communications: Messages you post inside the community, questions you ask, and feedback you provide.

  • Payment Info: Processed securely by third-party providers (e.g. Stripe, PayPal). We don’t store credit card numbers.

We also collect some info automatically:

  • Usage Data: Like which pages you visit, session length, and links clicked.

  • Device Info: Browser, IP address, and device type.

  • Cookies: To make the site work better for you.

 

2. How We Use Your Info

We use your information to:

  • Provide you with access to membership content

  • Deliver emails, updates, and digital resources

  • Respond to support requests

  • Analyze how our site and services are used

  • Improve your experience and our offerings

  • Comply with legal obligations

We do not sell your information. Ever.

 

3. How We Share Info

We may share your information with trusted third-party tools we use to operate Off the Record, such as:

  • Payment processors (e.g. Kajabi Payments, Stripe, PayPal)

  • Email platforms (e.g. WebinarJam, Kajabi)

  • Community platforms and hosting tools (e.g. Kajabi)

  • Analytics providers (e.g. Google Analytics)

We only work with partners who are GDPR/CCPA compliant and use your info to help deliver our services.

 

4. Testimonials & Member Highlights

We may share anonymous testimonials or general anecdotes in our marketing.

If we ever want to share your name, title, company, or identifiable story, we’ll always ask for your permission first.

 

5. Cookies + Analytics

We use cookies to:

  • Keep you logged in

  • Remember your preferences

  • Track how the site is being used (via tools like Google Analytics)

You can manage or disable cookies in your browser settings.

 

6. Your Rights

Depending on where you live (hello, EU and California friends đź‘‹), you may have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent or object to certain types of processing

  • Request a copy of your data in a portable format

To exercise any of these rights, whether or not you're in the EU or California, just email us at [email protected].

 

7. Data Security

We take reasonable steps to protect your information. While no online service is 100% secure, we use secure tools, access controls, and best practices to keep your data safe.

 

8. Retention

We only keep your personal data as long as needed to provide our services or meet legal requirements. You can request deletion at any time.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make major changes, we’ll let you know via email or by posting a notice on our website.

 

10. Contact Us

Questions? Concerns? Need to see or delete your data?

Reach out anytime:
📧 [email protected].